KAVETAS / JEWELRY HELP
A few thoughtful answers.
Do you offer free U.S. shipping?+
Yes. Free shipping is included for U.S. orders. Estimated delivery is 7–15 days.
Is a gift box included?+
Yes. Every KAVETAS zodiac bracelet arrives in a complimentary gift box.
How does Buy 2, Get 1 Free work?+
Add any three eligible jewelry pieces to your cart. The lowest-priced piece is free, limited to one free item per order. This promotion cannot be combined with the NEW15 discount code.
How do I choose a zodiac bracelet?+
Choose by birthday, favorite color, or a design you love. Our Gift Guide includes a birthday finder.
How can I track my order?+
Use the Track Order link with the order details requested on that page.
Track order →What is your return policy?+
Our updated policy offers 30-day no-reason return and exchange requests after delivery. Customers pay shipping for preference-based returns or exchanges; KAVETAS covers reasonable shipping for damaged, defective, or incorrect items.
Returns & refunds policy →What is included in lifetime repair service?+
KAVETAS provides lifetime repair labor without charge. Necessary replacement parts are charged at actual cost, with a quote and your approval first. Repair shipping is confirmed in advance.
Contact repair support →How should I care for my bracelet?+
Wipe with a soft cloth. Avoid prolonged contact with water, perfume, and cleaning products. Store separately.
How can I contact KAVETAS?+
Use our contact form for product, sizing, gifting, or order questions.
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