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Shipping
Where do you ship?
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How long will it take to receive my order
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How long will it take to receive my order
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Payments
What payment methods does Ecomify accept?
Ecomify accepts a variety of payment methods to ensure a convenient shopping experience. These include major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, Apple Pay, Google Pay, and debit cards. The availability of certain payment methods may vary depending on your location. Please check at checkout for the options available to you.
Is it safe to make payments on Ecomify?
Absolutely. Ecomify uses industry-standard encryption and security protocols to protect your personal and payment information. We employ SSL (Secure Sockets Layer) technology to ensure that your details are encrypted and safely transmitted to us. Additionally, we do not store your credit card information on our servers, providing an extra layer of security.
Can I use multiple payment methods for a single order on Ecomify?
Currently, Ecomify does not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout. However, we are always looking to improve our customer experience, so stay tuned for any future updates regarding payment options.
How do I apply a discount or promotional code to my order on Ecomify?
To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.
What should I do if my payment is declined on Ecomify?
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Ecomify accepts a variety of payment methods to ensure a convenient shopping experience. These include major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, Apple Pay, Google Pay, and debit cards. The availability of certain payment methods may vary depending on your location. Please check at checkout for the options available to you.
Is it safe to make payments on Ecomify?
Absolutely. Ecomify uses industry-standard encryption and security protocols to protect your personal and payment information. We employ SSL (Secure Sockets Layer) technology to ensure that your details are encrypted and safely transmitted to us. Additionally, we do not store your credit card information on our servers, providing an extra layer of security.
Can I use multiple payment methods for a single order on Ecomify?
Currently, Ecomify does not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout. However, we are always looking to improve our customer experience, so stay tuned for any future updates regarding payment options.
How do I apply a discount or promotional code to my order on Ecomify?
To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.
What should I do if my payment is declined on Ecomify?
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Absolutely. Ecomify uses industry-standard encryption and security protocols to protect your personal and payment information. We employ SSL (Secure Sockets Layer) technology to ensure that your details are encrypted and safely transmitted to us. Additionally, we do not store your credit card information on our servers, providing an extra layer of security.
Can I use multiple payment methods for a single order on Ecomify?
Currently, Ecomify does not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout. However, we are always looking to improve our customer experience, so stay tuned for any future updates regarding payment options.
How do I apply a discount or promotional code to my order on Ecomify?
To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.
What should I do if my payment is declined on Ecomify?
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Currently, Ecomify does not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout. However, we are always looking to improve our customer experience, so stay tuned for any future updates regarding payment options.
How do I apply a discount or promotional code to my order on Ecomify?
To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.
What should I do if my payment is declined on Ecomify?
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.
What should I do if my payment is declined on Ecomify?
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
General
What is Ecomify?
Ecomify theme is a Shopify theme that is designed to help e-commerce store owners create a visually appealing and functional online store. The theme offers a variety of customizable features, such as multiple homepage layouts, product page layouts, and header and footer styles.
It also includes features like a product slider, customizable mega menu, and a responsive design that looks great on both desktop and mobile devices. Ecomify theme is built to help store owners showcase their products and improve their customers' shopping experience.
What are the features listed in ecomify theme?
We have tons of features on ecomify theme! They range from custom quiz, bundle builder, shippable tiktik sliders, all features that can save you over 300 and more!
Here is where you can see the list of features and our documentation.
Does ecomify theme support language?
Please follow the documentation to learn how you can translate your own files within ecomify theme
Is there a trial version for me to test out before purchasing ecomify theme?
At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.
Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
What does your support handle for ecomify theme?
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
Ecomify theme is a Shopify theme that is designed to help e-commerce store owners create a visually appealing and functional online store. The theme offers a variety of customizable features, such as multiple homepage layouts, product page layouts, and header and footer styles.
It also includes features like a product slider, customizable mega menu, and a responsive design that looks great on both desktop and mobile devices. Ecomify theme is built to help store owners showcase their products and improve their customers' shopping experience.
What are the features listed in ecomify theme?
We have tons of features on ecomify theme! They range from custom quiz, bundle builder, shippable tiktik sliders, all features that can save you over 300 and more!
Here is where you can see the list of features and our documentation.
Does ecomify theme support language?
Please follow the documentation to learn how you can translate your own files within ecomify theme
Is there a trial version for me to test out before purchasing ecomify theme?
At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.
Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
What does your support handle for ecomify theme?
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
We have tons of features on ecomify theme! They range from custom quiz, bundle builder, shippable tiktik sliders, all features that can save you over 300 and more!
Here is where you can see the list of features and our documentation.
Does ecomify theme support language?
Please follow the documentation to learn how you can translate your own files within ecomify theme
Is there a trial version for me to test out before purchasing ecomify theme?
At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.
Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
What does your support handle for ecomify theme?
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
Please follow the documentation to learn how you can translate your own files within ecomify theme
Is there a trial version for me to test out before purchasing ecomify theme?
At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.
Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
What does your support handle for ecomify theme?
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
At our EcomGraduates, we strongly believe in the quality and effectiveness of our products. We have spent a considerable amount of time and resources in developing and refining our offerings to ensure that they meet the highest standards of excellence. As a result, we stand by our products and are confident in their ability to deliver the desired results.
Given our confidence in our products, we have made the decision not to offer trial periods. We believe that our customers will be completely satisfied with their purchase and will not require a trial period to make a decision. By not offering a trial period, we are able to maintain the quality and integrity of our products and avoid any unnecessary costs or complications associated with the trial process.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
What does your support handle for ecomify theme?
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
We take pride in the quality of our Ecomify theme and stand behind it with a guarantee to cover any bugs that may arise within the theme. We understand how frustrating it can be to experience issues while trying to set up and run your online store, which is why we are committed to providing a seamless and bug-free experience for our customers.
However, we would like to clarify that our bug coverage does not extend to any bugs that result from a customer's own edits to the theme code. We design our Ecomify theme to work smoothly and efficiently prior to any customer adjustments, and we cannot guarantee that it will function as intended after such edits have been made.
You can view more of our support by going here
What is the best way to get in touch with ecomify support?
Please submit a support ticket and we will happily respond within 24-48 hours.
Please submit a support ticket and we will happily respond within 24-48 hours.
Legals
When is the next release for Ecomify and how will I get notified?
you can stay updated on the release schedule for Ecomify by following the change log reports and expected dates for new arrivals. Additionally, when there is an update available, you will be notified automatically through the email that you provided when you initially made the purchase. So be sure to keep an eye out for any updates and check your email regularly to stay informed.
Where can I submit a request for future updates and suggestions?
We value feedback from our community as this theme is based on community-driven data. If you have any suggestions, please submit them and we will do our best to develop them. However, please note that not all requests can be fulfilled as we will review and determine if they are relevant to the wider community.
Does this come already designed?
Unfortunately, this is just a theme and does not include the design of the store.
What is ecomify’s refund policy?
To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
Read more on our refund policy.
Why are Shopify themes so expensive especially yours?
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
you can stay updated on the release schedule for Ecomify by following the change log reports and expected dates for new arrivals. Additionally, when there is an update available, you will be notified automatically through the email that you provided when you initially made the purchase. So be sure to keep an eye out for any updates and check your email regularly to stay informed.
Where can I submit a request for future updates and suggestions?
We value feedback from our community as this theme is based on community-driven data. If you have any suggestions, please submit them and we will do our best to develop them. However, please note that not all requests can be fulfilled as we will review and determine if they are relevant to the wider community.
Does this come already designed?
Unfortunately, this is just a theme and does not include the design of the store.
What is ecomify’s refund policy?
To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
Read more on our refund policy.
Why are Shopify themes so expensive especially yours?
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
We value feedback from our community as this theme is based on community-driven data. If you have any suggestions, please submit them and we will do our best to develop them. However, please note that not all requests can be fulfilled as we will review and determine if they are relevant to the wider community.
Does this come already designed?
Unfortunately, this is just a theme and does not include the design of the store.
What is ecomify’s refund policy?
To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
Read more on our refund policy.
Why are Shopify themes so expensive especially yours?
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
Unfortunately, this is just a theme and does not include the design of the store.
What is ecomify’s refund policy?
To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
Read more on our refund policy.
Why are Shopify themes so expensive especially yours?
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
To access digital downloads, customers are required to relinquish their cancellation rights prior to receiving the content. Consequently, once the content is downloaded, customers are no longer entitled to request a refund as they have already forfeited their consumer rights.We regret to inform you that we cannot issue refunds for any non-tangible irrevocable goods purchased on ecomgraduates.com . This policy applies once the order is completed and the product download link is sent. As a customer, it is your responsibility to be aware of this policy before making any purchase on our website.Please note that digital products are immediately accessible, which is why we do not offer refunds for any sales made. Therefore, all sales are considered final and nonrefundable.
We appreciate your interest in our products and services. Please note that we do not offer refunds for digital products. Before making a purchase, we encourage you to carefully review the demo to ensure it meets your requirement as there are no refunds on digital products.
Read more on our refund policy.
Why are Shopify themes so expensive especially yours?
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
The reason why Premium Shopify themes tend to be more costly is because of the increased value they offer in terms of design features and flexibility. These themes typically include a wide range of advanced design elements and customization options that enable store owners to create a unique and visually appealing storefront. Additionally, they often come equipped with pre-built applications that are seamlessly integrated into the code, providing users with a range of useful functions and enhancing the overall user experience. All of these features combined contribute to the premium pricing of these themes, as they provide a superior level of quality and functionality compared to standard themes.
Is Ecomify great for SEO?
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
Ecomify has been specifically engineered to optimize the performance of your online store by enhancing its speed and responsiveness, resulting in an unparalleled user experience for your customers.
Informative FAQ Section
Where do you ship?
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How do I place an order?
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
How long will it take for my order to arrive?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
What forms of payment do you accept?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I return or exchange an item?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
Do you offer a warranty on your products?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Shipping
Where can I find shipping times?
You can find the estimated shipping time just above the “ADD TO CART” button on each product page.
This section is always kept up to date, so you’ll know exactly when to expect your Serene Western jewelry to arrive.
Can I change my shipping address after placing an order?
You won’t be able to change your shipping address on your own after placing an order. This is because once an order enters processing, it moves quickly through our system to ensure timely delivery.
If you need to update your address, please email us at service@serenewestern.com as soon as possible. If your order hasn’t been packed yet, we’ll gladly assist with the update.
However, if the order has already been shipped, you’ll need to contact the shipping carrier directly to request any changes. We’re sorry for the inconvenience and kindly ask that you double-check your address before submitting your order.
What is split shipping?
Split shipping means your order may arrive in more than one package. This happens when you purchase multiple items with different delivery times—such as products coming from different warehouses or an item that’s still in production due to limited stock.
To ensure you receive your available items as soon as possible, we’ll ship them separately at no extra cost to you.
Please note: In most cases, the estimated delivery time you see will reflect the arrival of the first package.
Can I receive my items faster?
If you notice that a specific item has a shorter delivery time and you'd like to receive it sooner, we recommend placing a separate order for that item.
While we do offer split shipping, we carefully evaluate the time difference between items. If the gap is minimal, we may combine them into one shipment to reduce environmental impact.
Placing items with different shipping times in separate orders ensures that each piece arrives according to its own timeline.
How long will it take for my jewelry to arrive?
For in-stock items, delivery times depend on your location:
United States: 5–9 business days
All other countries: 8–15 business days
For the most accurate delivery estimate, please check the product page. You’ll find the shipping information just above the “ADD TO CART” button.
Please note: Delivery times do not include any unexpected delays that may occur due to weather, customs processing, strikes, or peak holiday shipping traffic.
Where in the world does your jewelry ship to?
We offer worldwide shipping to most countries around the globe. No matter where you are, we want Serene Western jewelry to reach you.
However, at this time, we do not ship to APO and FPO addresses, or the following countries and territories:
Singapore, Indonesia, Switzerland, South Africa, Åland Islands, Afghanistan, Antarctica, Belarus, Bouvet Island, British Indian Ocean Territory, Burundi, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo, Democratic Republic of Congo, Cuba, Eritrea, French Southern Territories, Heard Island and McDonald Islands, India, Iran, Iraq, North Korea, Kuwait, Liberia, Libya, Mali, Mayotte, Myanmar, Niger, Norfolk Island, Palestine, Pitcairn, Russia, Saint Helena (Ascension & Tristan da Cunha), Saint Pierre and Miquelon, Somalia, South Georgia & the South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Tajikistan, Tokelau, Ukraine, Western Sahara, and Yemen.
We’re continuously working to expand our shipping zones. If your country isn’t currently supported, we hope to reach you in the future.
How much is shipping?
Good news—shipping is free on all orders. No hidden fees, no minimums, just beautiful jewelry delivered right to your door.
At Serene Western, we believe in making your experience as effortless as possible. With timeless designs, thoughtful packaging, and free global shipping, every purchase is crafted to feel truly worth it.
Can I track my jewelry through email?
Yes! After your order ships, we’ll email you a tracking number along with the shipping carrier details so you can follow your jewelry’s journey.
If you didn’t receive the email, please double-check that the email address you entered at checkout is correct. Also, be sure to check your spam or junk folder.
You can always log into your account to view your order status and tracking information.
Please note: Tracking updates may appear a little later than the shipping email. That’s completely normal—it just means your package is in transit and waiting to be scanned.
If you're unsure about the status or tracking hasn’t updated for a while, feel free to contact us—we’ll be happy to assist.
Can I send my order as a gift?
Absolutely! Every Serene Western piece is a meaningful and elegant gift—perfect for someone special in your life.
All of our jewelry comes beautifully packaged in a gift-ready jewelry box or a soft velvet pouch (for larger pieces like bracelets). We do not include invoices, so your package is gift-safe and ready to give.
Each order is shipped in our signature, stylish packaging box, complete with a thoughtfully designed after-sales service card, adding a polished touch to your gift. No need to purchase wrapping elsewhere—just add to cart, and it’s ready to give the moment it arrives.
Will I have to pay for international taxes and duties?
Yes. All international orders (outside the U.S.) may be subject to taxes and duties. These costs are non-refundable.
Here’s a quick overview:
EU, UK, Australia, Malaysia, Mexico, Monaco, New Zealand, Norway, Saudi Arabia, UAE
Taxes and duties are included in your total price at checkout.
Canada
Duties are included. You can pay taxes at checkout (recommended) or to customs upon delivery.
Other countries
You may pay duties and taxes at checkout or to customs later.
We are not responsible for any extra charges if paid later.
Do you ship on weekends or bank holidays?
We typically ship orders Monday through Friday, excluding weekends and bank holidays.
However, during busy periods, we may process and ship orders on weekends or holidays to avoid delays.
To ensure timely delivery of your magical jewelry, we recommend placing your order as early as possible.
My order says it was delivered, but I haven’t received it. What should I do?
In rare cases, a package may be marked as "delivered" before it actually reaches you.
This could happen if the carrier pre-scanned the delivery, or placed the package in a secure or less visible location to prevent theft or weather damage. We recommend checking around your front door, mailbox, porch, or with neighbors or family members who might have accepted it on your behalf.
If you still can't locate your package, please contact the shipping carrier with your tracking number. You’re also welcome to reach out to us at service@serenewestern.com—we’ll do our best to help you track it down.
Payments
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, JCB, Apple Pay, Maestro, Diners Club, and Discover. We also support PayPal for added convenience.
Depending on your location, you may see additional local payment options at checkout. Simply choose the method that works best for you—we’ve made it easy.
Is your site safe and secure?
Absolutely. Our entire site, including the checkout page, is protected with SSL encryption. That means all of your personal information—from the moment you browse to when you complete your purchase—is kept private and secure. We take your trust seriously.
What should I do if my payment doesn’t go through?
We're sorry you're having trouble! First, double-check that your billing and shipping information is accurate. If everything looks correct, your bank might be blocking the transaction—reaching out to them directly can often resolve the issue.
Still stuck? No worries—just send us a message and we’ll be happy to help.
💡Note for AMEX users: If you’re trying to pay with an American Express card, please select PayPal at checkout, then choose "Pay with Credit or Debit Card" within PayPal (you don’t need a PayPal account). If you run into any issues, our customer service team is here to guide you through it.
Where do I enter my discount code?
You can enter your discount code in one of two places:
Right above the Checkout button in your shopping cart, click the “Coupon Code” section to enter your code and hit Apply.
Or, on the checkout page itself, simply type your code into the “Discount Code” field and click Apply.
We offer a 15% welcome discount for all new customers—just subscribe with your email to receive it. This is an ongoing offer, and no expiration date to worry about!
If there are any additional promotions that require a code, we’ll make sure to notify you ahead of time.
Please note: Our welcome offer may not be combined with other discount codes unless otherwise stated.
Can I use discount codes on all of your products?
Yes! Discount codes can be applied to all of our full-priced jewelry. If there are any exceptions, we’ll be sure to let you know clearly in advance.
At Serene Western, we’re committed to offering exceptional value across all our collections—so you can always shop with confidence and satisfaction.
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